Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their Personally identifiable information (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Great Oak Manor is a United States based business which complies with applicable laws to protect your personal information. As a data controller, upon consent, we will collect and process your personal information in order to provide you with superior service, analyze your travel and accommodation preferences, and inform you of specials, packages and events. You may withdraw your consent at any time.

We have adopted reasonable physical, technical and organizational safeguards which guard against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the personal data in our possession. Customers and visitors will be promptly notified in the event of any known unauthorized access to, or use of personal data.

We may amend this policy at any time by posting a revised version on our website. Please check back occasionally for updates and feel free to contact us regarding our privacy policy via email at info@greatoakmanor.com.

 

Collection and Storage of Personal Data

The processing of personal data, such as the name, address, e-mail address, or telephone number of our customers, shall to the best of our knowledge, be in line with the General Data Protection Regulation (GDPR), in accordance with country-specific data protection regulations as well as the California Online Privacy Protection Act.

We only collect personal data to be able to provide accommodations in a safe and legal way for both us and the guest and in line with required regulations.

As we only use personal data for the purposes mentioned above, we assume guests give consent by a clear affirmative action (entering their own personal data by themselves and confirming the reservation by pressing a button in the system).

We collect the following personal data: name, address, phone number, email address, and credit card data.

  • We never collect personal data for accompanying children under 16.
  • We never use personal data for profiling purposes.
  • We never sell or use personal data that we have received to a third party.

Subscriptions to receive email updates will be held indefinitely.

You may request the deletion of your data from our marketing databases by opting out of consent.

If you wish to update, remove, or add to the information collected by our website or held by our marketing team, you may submit your request on our website or by email to info@greatoakmanor.com

 

Customer Access to Data Requests

If a customer asks for their personal data, we will provide it free of charge.

We communicate the personal data we store to our customer both through the booking confirmation and in the arrival information. The only exception to this rule is credit card information which we only send encrypted and only upon specific request.

 

Visiting Our Website

By visiting our website, you consent to the collection and use of your personal data as described herein. If you do not agree with the terms set herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process personal data collected or volunteered by you. Kindly note that any consent will be entirely voluntary.

 

Cookies

Many Internet sites and servers use cookies. Through the use of cookies, Great Oak Manor can provide visitors to our website with more user-friendly services that would not be possible without the cookie setting. Cookies allow us to recognize our website users to make it easier for the users to utilize our website. For example, the website user that uses cookies does not have to enter access data each time the website is accessed.

Visitors to our website may opt-out of cookies storage at any time and prevent the setting of cookies by means of a setting of the Internet browser used and may thus permanently deny the setting of cookies.

 

Email Marketing

We operate an email mailing list program used to inform consented subscribers about news, specials, and events. Users subscribe through an online automated process where they give their explicit permission. The subscriber’s personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above.

Email marketing messages may contain tracking beacons, tracked clickable links, or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to the customer’s engagement, geographic, and demographics. Through our emails you may unsubscribe or opt-out at any time.

 

Subscriptions to Newsletters

Our customers are informed regularly by means of a newsletter about offers, specials and events. The customer may only receive our newsletter by (1) having a valid e-mail address and (2) the customer consents to the subscription.

The personal data collected as part of a registration for the newsletter is only used to send our newsletter. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the customer at any time. The consent to the storage of personal data, which the customer has given, may be cancelled at any time. To unsubscribe to our newsletter, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time by email or in writing.

 

External Website Links & Third Parties

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout our website. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

ADA Compliance

We are moving to get our website ADA accessible for people with disabilities. We will be implementing the guidelines and conducting tests on a regular basis. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on greatoakmanor.com, please contact us.

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Great Oak Manor
10568 Cliff Road
Chestertown, MD 21620
(410) 778-5943
info@greatoakmanor.com
https://greatoakmanor.com/